Disparti Law Group uses Microsoft 365 and Copilot to serve clients faster | Microsoft Customer Stories
Serving clients efficiently while maintaining quality is a daily challenge. This customer story highlights how Disparti Law Group uses Microsoft 365 and Copilot to enhance collaboration, automate routine tasks, and respond to clients faster. Read the story to see how Copilot drives real results, and contact MIS Solutions to discuss how it can transform productivity in your organization.
How has Microsoft 365 improved efficiency at Disparti Law Group?
Since adopting Microsoft 365, Disparti Law Group has reported that routine tasks are now up to 50% faster, and employees are experiencing improved metrics. The transition to the cloud has enhanced collaboration and efficiency, allowing teams to work together in real time and reducing the volume of IT calls.
What role does Microsoft 365 Copilot play in daily operations?
Microsoft 365 Copilot is being used by employees to streamline various tasks, such as drafting standard operating procedures and summarizing work. For instance, tasks that previously took an hour can now be completed in about 30 minutes. This tool is expected to further assist intake specialists in processing claims more efficiently.
How has employee satisfaction changed with new technology?
Employee satisfaction has improved significantly since the implementation of Microsoft 365. Employees have expressed that they are much happier with the new tools, which have reduced frustrations associated with outdated systems. The decrease in IT calls also indicates a smoother experience for staff.
Disparti Law Group uses Microsoft 365 and Copilot to serve clients faster | Microsoft Customer Stories
published by MIS Solutions
Established in 1999 in Boston, MA, MIS Solutions is a technology consulting firm that modernizes data centers and enables Cloud for its customers. Cloud is NOT technology. Cloud is a framework that leverages technology to deliver business value and reduce operation overhead. Cloud can either be a lifestyle or a use-case. MIS Solutions understands that there is people and process that come before technology. In the beginning, services centered around infrastructure services (compute, virtualization, storage, backup and replication). Today, MIS Solutions provides Cloud services. Our focus starts with Amazon Web Services (AWS), bleeds into Microsoft Azure and ends with Google Cloud Platform (GCP). Please feel free to reach out to us at info@misfirm.com.
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